Do you offer international shipping?

We currently offer free shipping to the UK and US. More regions will be added soon.

What is your return policy?

We offer easy 30-day returns on all products. Items must be in original condition and packaging.

How long will my order take to arrive?

Orders typically arrive within 7–14 business days. You’ll receive a tracking number as soon as your order ships.

How do I initiate a return?

Contact our support team at support@vestra.com
with your order number. We’ll guide you through the simple return process.

Can I track my order?

Yes! Once your order ships, we’ll email you a tracking link so you can monitor its progress. Please allow 24–72 hours for tracking information to update.

When will I receive my refund?

Refunds are processed within 5–7 business days of receiving your return. The amount will be credited to your original payment method.